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Privacy Policy

Last updated: November 13, 2025

Introduction

LemForms ("we","our", or"us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

Personal Information

When you register for an account, we collect:

  • Email address
  • Full name
  • Password (encrypted)
  • Profile information you choose to provide

Usage Data

We automatically collect certain information when you use our service:

  • Log data (IP address, browser type, pages visited)
  • Device information
  • Usage patterns and feature interactions
  • Performance and error data

Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your session and preferences
  • Analyze usage patterns (PostHog analytics)
  • Improve our service performance

You can control cookie preferences through our cookie consent banner.

How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our services
  • Process your transactions and manage your account
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends and usage
  • Detect and prevent fraud and abuse
  • Comply with legal obligations

Data Sharing and Disclosure

We may share your information with:

  • Service Providers: We use third-party services for hosting (Supabase), payments (LemonSqueezy), email delivery (Resend), and analytics (PostHog)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do NOT sell your personal information to third parties.

Google API Services User Data Policy

LemForms's use and transfer of information received from Google APIs adheres to theGoogle API Services User Data Policy, including the Limited Use requirements.

Specifically, we limit our use of data received from Google APIs to what is necessary to provide and improve our services. We do not use this data for serving advertisements. We do not allow humans to read this data except where:

  • We have your affirmative consent
  • It is necessary for security purposes (such as investigating abuse)
  • It is necessary to comply with applicable law
  • Our use is limited to internal operations and the data has been aggregated and anonymized

Your Data Rights (GDPR)

Under GDPR and similar regulations, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Portability: Receive your data in a machine-readable format
  • Object: Object to processing of your data
  • Restriction: Request restricted processing

To exercise these rights, visit Settings → Security → Export My Data or contact us atsupport@lemforms.com

Data Security

We implement industry-standard security measures including:

  • Encryption of data in transit (HTTPS/TLS)
  • Encryption of sensitive data at rest
  • Regular security audits and updates
  • Access controls and authentication
  • Monitoring for security incidents

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Data Retention

We retain your personal data for as long as:

  • Your account is active
  • Needed to provide you services
  • Required for legal, tax, or accounting purposes

When you delete your account, we will permanently delete your personal data within 30 days, except where retention is required by law.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Continued use of our service after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Email: support@lemforms.com
  • Website: https://lemforms.com
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